• Exchange value can be used for any items at Baseball Savings.
• To ensure you get the right item as quickly as possible, we'll ship the replacement before we receive your exchanged item. You will be debited for the replacement item. When we receive the exchanged item, we'll issue a credit.
• Items must be in new and unused condition, except for Playability and Wearability items. All parts, pieces, accessories, manuals, warranty information and printed materials must be in the original packaging with the product in order to be eligible for a full refund or exchange.
• Custom orders, personalized items, open videos, DVD's and computer software are non-refundable.